Browsing Customer Data

MFI can have centers and groups to organize clients. Usually, a single Loan Officer works in a center and has responsibility for several groups.

Groups usually include clients but also can act on their own and have group loan and savings accounts.

Clients can act on their own having individual savings and loan accounts, or they can act as part of a group.

To display all centers, click on Browse customers in Mifos Android Client main menu.

You may see a screen like this:








In parenthesis there is the number of groups in the center or clients in the group. Do a long click if you want to view center details or click on Center Name to display all groups in a center. If there are a lot of centers to display, you can also type a name of the center to filter the list. You may see a screen like this:

 

Click on Group Name to expand the list and to see all clients in the group. Do a long click on the group to view its details. You may also type a name of group or client to filter the list.

How to view customer details

To view Center/Group details you need to long click on its name. Client details can be opened by a normal click on its name.

Customer details section is divide into three tabs:

Overview

Overview tab is the first tab of Customer details section. It displays the most important information about Customer:

Client 'Overview' section may look like this: 

 

Accounts & Charges

Accounts & Charges tab gives you access to accounts and charges attached to the Customer. From this tab you can:

Client Accounts & Charges section may look like this:




 

How to apply charge

Your MFI can charge fees for any service, such as membership and loan processing. These fees and charges can be collected from centers, groups, and clients and assessed on loan accounts.

To apply charge, click on Apply Charge button in Accounts & Charges tab. You will see:

 

  1. Choose appropriate type of the fee from the drop down list.
  2.  If amount is set for this charge, it appears in the Amount box, but you may change it.
  3. Click Submit if you are satisfied with changes you have made click on Cancel to discard all changes.

Applied charge will appear in the Upcoming Charges and also in the Recent Account Activity list.

How to display charge details

To check all applied charges, click on Charge details in Accounts & Charges tab. You will see following attributes:

A sample screen may look like this:




Additional Information

To display additional information about client, click on Additional Information in tab on the top of the screen

You will see:


 

Collection Sheet Data

How to enter collection sheet data

The collection sheet data was created for Loan Officer to make collections easy. When Loan Officer returns from the field, he has to enter all collection sheet details in system. After typing date and mode of payment for the center, he may see a form that already includes all payments and deposits that are expected on that date.

To do that:

1.                  Click on Enter collection sheet data in Mifos Android Client main menu.


2.                  Choose Center Name from the list (you may type a name of center to filter the list). Inside parenthesis there is a number of groups in the center.


3.                  You may see a screen like this:

You may see a screen like this:

To expand list of groups click on it. Then you will see all clients inside the group.

If you want to see or modify Center/Group/Client payment details do a long click on it. You may see:

 

Click Continue to go back to the list of centers/groups/clients.


Click Continue to see summary.

 

Click submit to save collection sheet. 

Loan Account Transactions

On Loan Account, you can perorm the following operations:

 How to apply payment

1.                  Click on Apply Payment. A screen like following may appear:

 2.                  Enter information using the descriptions in the following table:

Field

Description

Example

Date of transaction

This shows today's date. If you need to change this date because the payment took place at another time, type the day (XX), month (XX), and year (XXXX) of the payment.

26/03/2012

Amount

The amount of the payment. If the borrower is making only a partial payment, type the amount of this payment.

200

Mode of payment

The way the payment was made.

Voucher

Receipt ID

The number of the receipt, if you use one

00034

Receipt date

The date the receipt was issued, if you use one

26/03/2012

3.                  When you are satisfied with all changes, click Submit. You will see summary and status of the transaction.

How to make adjustments for loan account

Sometimes errors occur when payments for a loan are recorded. If you need to cancel the full amount of the last repayment, you can do this by making an "adjustment." If you need to cancel several repayments, you must cancel each one separately.

When you have made an adjustment, Mifos divides the canceled payment into principal, interest, and fees, and makes adjustments in each of these categories to the total amount still due for the loan.

1.                  Click on Apply adjustment  in Account transaction menu.

Note: If no payments have been made up to the present for this loan, this button does not appears.

1.                  In the Note field, type information describing why you made this adjustment.

2.                  When you have made the adjustment click Submit.

How to apply charges

1.                  Click on Apply Charges in Account Transactions menu.

2.                  Select appropriate Fee Type from drop-down list.

3.                  Type amount value. If there is a set amount for this charge, it appears in the Amount box. You may change it if you need.

1.                  When you are satisfied with all changes, click Submit.

Note the following:

How to repay a loan

There is an option to repay whole loan at one time. To do it follow instructions below:

1.                  Click on Repay Loan in Account Transactions menu.

2.                  Enter information using the descriptions in the following table:

Field

Description

Example

Transaction date

The date, when transaction was made

26/03/2012

Mode of Payment

The way the payment was made

Cash

Receipt ID

A number for the receipt, if you use one.

00034

Receipt Date

The date the receipt was issued, if you use one.

26/03/2012

3.                  You may waive all interest due if you mark Waive all interest due check-box.

4.                  When you are satisfied with all changes, click Submit.

How to view the history of all transactions for loan account

To display history transactions click on View Transactions History in Account Details menu. A screen like following appears:

Choose transaction to display and click on it to view its details.

The next screen will show following transaction details:

A sample screen may look like following:

How to view the installment details

To display installment details click on View Installment Details in Account Details menu.

 

A screen like following appears:

 

How to display repayment schedule

1.                  Click on View Repayment Schedule in Account Details menu.


2.                  Chose from the list the installment to display its details.


  

Managing Customer Accounts

Clients and Groups may have one (or more) loan or savings accounts whereas Centers can have only savings accounts. You may display all accounts belonging to a customer from Accounts & Charges screen. To do that, select an account from the list and click on its name.

A screen may look like following:


How to manage Savings accounts

Click on Savings account to expand the list and display all savings added to client.


If you click on any savings account, you will see a screen with three tabs:

How to manage Loan accounts

Click on Loan accounts to expand the list and display all loans added to client.


If you click on any loan, you will see screen with three tabs:

How to view Closed loan account

Mifos Android Client gives you possibility to view not only active Loan Accounts but also closed ones.

To do that, click on ClosedLoan Accounts to expand the list and display all loans added to client.

 


If you click on any loan, you will see screen with three tabs:

A sample screen may look like this:


 

 

 

  

Savings Account Transactions

On Savings Account, you can perorm the following operations:

How to make deposits to or withdrawals from a savings account

  1. Click on Make deposit/withdrawal. A screen like following may appear:

 

2.                  Enter information using the descriptions in the following table:

Field

Description

Example

Date of transaction

The date of this deposit or withdrawal

26/03/2012

Transaction type

Deposit or withdrawal

Deposit

Amount

The amount of deposit or withdrawal

200

Mode of payment

The way the money will be transferred

Cash

Receipt ID

The number of the receipt, if you use one

00034

Receipt date

The date the receipt was issued, if you use one

26/03/2012

3.                  When you are satisfied with all changes, click Submit. You will see summary and status of the transaction.

How to make adjustments for savings account

Sometimes errors occur when savings accounts transactions are recorded. If you need to cancel the full amount of the last deposit or withdrawal, you can do this by making an "adjustment." If you need to cancel several transactions, you must do each one separately.

  1. Click on Apply adjustment. A screen like following may appear:

2.                  In the Amount field, type the accurate deposit or withdrawal amount.

3.                  In the Notes box, type information describing why you made this adjustment.

4.                  When you have made the adjustment click Submit.

How to view the history of all transactions for savings account

To display history transactions click on View Transactions History in Account Details menu.

A screen like the following appears:


Choose transaction to display and click on it to view its details.

The next screen will show following transaction details:

Sample screen may look like this:

How to view deposit due details

To display deposit due details click on View Deposit Details in Account Details menu.


A screen like the following appears:

 

 

 

 

 

 

 

 

 

 

 

 

  

Setup

How to set or change the server address

First thing, which you have to do if you want to use Mifos Android Client is to the change default server address.  To do it click on the menu button on your phone. You will see a screen like the following with current server address:

 

Type the appropriate address and click OK. If you don't want to change address at this time, click Cancel.

How to log in and log out Mifos Android Client

To use Mifos Android Client you must be logged into Mifos system. If you are not logged in and you try to use Mifos Android Client, you will see a screen like this:


 

You must type your Username and Password and then click Log in.

If you want to log out, click the menu button on your phone. You will see a menu like this:

 

To log out, click on Log out button. 

Data entry

All data entry screens in the system behave in the same way. Note the following:

Task List and Upcoming Meetings

How to display Upcoming meetings (task-list)
 

The list of upcoming meetings allows the Loan Officer to display meetings for all centers (or list of groups if centers are disabled) on a day. This option should help Loan Officer to organize and arrange upcoming meetings.

You may display seven following days, started from current date. The date is loaded automatically and you cannot change it.

To display upcoming meetings, click Upcoming meetings in Mifos Android Client main menu.

You may see a screen like this:

Date in drop-down box is automatically set as current date. You may choose a different date from the drop-down list (available is one week started from current date). Under the chosen date, there is a list of upcoming meetings for centers or groups. In parenthesis there is a number of groups in the center or number of clients in the group. To display groups in the center, click on the Center Name.

The list of groups may look like this:

Do a long click on Group Name to view its details. You may also type a name of group to filter the list. To display its details do a long click.

It may look like this: