Centers, groups, and clients: Overview

Below the level of the branch, your MFI can have centers and groups to organize and empower clients. Usually, a single Loan Officer works in a center and has responsibility for several groups. If there is a center, it determines the meeting schedule (if there is one) for all the groups contained in it. (Otherwise, the branch does this.)

Groups include clients; they can sometimes act as a unit, as in the case where a group has a savings or loan account, and all clients in that group contribute to it.

Clients can act on their own, with individual savings and loan accounts, or they can act as part of a group.